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FictArt Privacy Policy

FictArt Privacy Policy Last Updated: August 2025

1. Introduction

FictArt, operated by Grand Vision Tech Software Limited ("we," "us," or "our"), values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, applications, and related services ("Service").

2. Information We Collect

Information You Provide Directly:

  • Contact details (such as name and email) when you register or contact us.
  • Account credentials (username and password).
  • Payment details (billing name, card information) processed securely by third-party providers—we do not store full card data.
  • User-generated content you submit (e.g., text, images, creative input).
  • Communication records with our support team.

Information Collected Automatically:

  • Device and technical data (browser type, operating system, IP address).
  • Usage data (pages visited, time spent, feature interactions, email engagement).
  • Tracking technologies such as cookies, local storage, and web beacons for functionality and analytics.

3. How We Use Information

  • We use your information to:
  • Provide, maintain, and improve the Service.
  • Process your inputs to generate outputs.
  • Respond to inquiries and communicate with you.
  • Personalize your experience (e.g., remembering preferences).
  • Analyze trends and enhance features.
  • Send updates or promotions (with your consent).
  • Protect the Service, detect misuse, and comply with laws.

4. When We Share Information

We may share personal information with:

  • Service Providers: for hosting, analytics, customer support, and communications.
  • Legal and Professional Advisors: such as auditors or lawyers if required.
  • Authorities: if required by law or to prevent fraud or harmful activities.
  • Business Transfers: in cases of merger, acquisition, or reorganization.

5. Your Choices and Rights

  • Access or Update Data: Manage account details via your profile.
  • Opt-Out of Marketing: Use the unsubscribe link in emails or contact us directly.
  • Cookie Preferences: Adjust settings in your browser or advertising preferences.

6. Data Security

We use industry-standard organizational, technical, and administrative measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain information only as long as necessary for the purposes described in this Policy or as required by law. Retention periods vary based on data type, risk, and legal obligations.

8. Children’s Privacy

FictArt is not directed to users under 18. If we learn that we have collected personal data from a minor without proper consent, we will delete it promptly.

9. GDPR (For Users in the EEA, UK, and Switzerland)

If you are located in the European Economic Area (EEA), the UK, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data in certain circumstances.
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Data Portability: Request transfer of your data to another provider.
  • Right to Object: Object to processing, including direct marketing. To exercise these rights, contact us at service@fictart.com. We will respond within GDPR timelines. You also have the right to lodge a complaint with your local data protection authority.

10. CCPA (For California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about the categories of personal data we collect, use, or share.
  • Right to Delete: Request deletion of your personal data (with certain exceptions).
  • Right to Opt-Out of Sale: We do not sell personal data.
  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights. To exercise your CCPA rights, please contact us at service@fictart.com.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the “Last Updated” date changed. In some cases, we may also notify you via in-app messages or email. Continued use of the Service after updates means you accept the revised Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:Email: service@fictart.com